Selected Missions are moving to expert review
September 2026 · 2 days remainingExperts are assigned from the 26th through month-end while selected Missions remain publicly trackable.
Preparing your civic view
These terms explain how citizens, experts, partners, and reviewers may use OurCivic and what to expect from the service.
Last updated 29 August 2026
By using OurCivic, you agree to these terms and the Privacy Policy. OurCivic helps communities report public issues, support priorities, follow progress, contribute expert or organizational work, and verify reported outcomes. It does not replace emergency services, official government channels, medical care, legal advice, or other services that may be needed for immediate help.
Keep your sign-in details secure and use one account for your own participation. Provide accurate profile, contact, district, and locality information, and update it when it changes. Do not impersonate another person, share access, create accounts to manipulate activity, or use someone else’s contact or identity information without permission.
Submit issues that affect a public place, service, system, or community. Do not include passwords, one-time codes, government identity numbers, financial information, private medical details, or another person’s personal information unless there is a clear and lawful reason. Issue content accepted for public display may be read, reused, and shared by visitors. You keep ownership of content you submit, while giving OurCivic permission to store, review, moderate, display, summarize, and use it to operate and improve civic participation.
Report, support, and verification activity must reflect your genuine experience or informed community participation. Monthly rankings, selections, expert work, authority follow-up, and completion status depend on the applicable review rules and available evidence. A vote or report does not guarantee that an issue will be selected, funded, acted on, or resolved.
Expert recommendations are informed guidance and are not a guarantee of a particular result. OurCivic may coordinate with authorities and verified organizations, but cannot promise that an outside body will acknowledge, fund, or complete work. A partner enquiry starts a conversation; it does not confirm funding, an award, or responsibility for a Mission of the Month.
To protect the integrity of public participation, OurCivic may approve, reject, hide, merge, reclassify, limit, or remove reports, evidence, accounts, and public updates. We may request clarification or supporting information. A moderation action does not change your ownership of submitted content. If you believe a decision is wrong or a record creates a safety or privacy concern, contact Support with the issue reference and relevant details.
Do not use OurCivic to break the law, threaten or harass people, publish discriminatory or intimate content, expose private information, submit knowingly false or dangerous claims, manipulate votes or rankings, interfere with the service, upload malicious code, scrape restricted information, bypass access controls, or misrepresent OurCivic’s decisions or affiliations.
We may temporarily restrict or close an account, remove content, or limit participation when we reasonably believe these terms, safety rules, privacy rights, or platform integrity are at risk. We may also act to comply with legal requests or protect users and the service. Where appropriate, you may contact Support to ask for a review.
We work to keep OurCivic available and accurate, but pages, workflows, schedules, integrations, and public information may change, be delayed, or become temporarily unavailable. Civic information should be checked against the latest public record and appropriate official sources before someone relies on it for urgent or consequential action.
OurCivic may rely on external services for sign-in, maps, communications, storage, security, and other operations, and may link to outside websites. Those services and websites may have their own terms and privacy policies. We are not responsible for content or availability outside OurCivic, and a link does not mean we endorse every statement or service there.
Do not use OurCivic as an emergency reporting channel. A submitted issue, vote, expert recommendation, authority follow-up, partner enquiry, or community verification is not a promise that work will be completed or that a public body or organization will respond. For immediate danger or urgent needs, contact the appropriate emergency or official service.
You can ask questions, report abuse, raise a privacy concern, or request a review through Support or by emailing ourcivic.india@gmail.com. We may update these terms as the service changes. The date above identifies the current version, and continued use after an update means you accept the revised terms to the extent permitted by applicable law.
If you have a question about these terms, a moderation decision, or content you submitted, contact ourcivic.india@gmail.com with the relevant reference.
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